e5 Insight: Business Analysis Tools

e5′s business analysis tools give management insight into workload balances and the power to redistribute work accordingly.

Real Time Monitoring

Graphical dashboards and reports provide real-time visibility of workload, productivity and compliance with SLA’s.

Let the business predict the optimum workflow. e5 Insight provides the business analysis tools you need to measure productivity improvements in real-time using monitors and reports.


Real time displays show the service levels at any given moment.

Breaches and potential breaches can be managed as soon as they are seen. Drill down from the monitors to individual tasks.

  • Monitor changes in individual productivity.
  • Monitor ‘face-time’ to process a work item.
  • Monitor volumes of work in each area of the business.

Read e5 case studies to see the benefits that our customers have achieved.


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